Mooncake Master

Origame does not accept refunds, exchanges, or cancellations.

1. Postage is based on prevailing delivery standards and rates offered by SingPost.
2. If delivery to your region/country is not listed, please email Origame for more information.

Deliveries In Singapore

1. Please allow deliveries to be made within 2-5 working days.
2. Deliveries will first be made to your doorstep at your stated address.
3. Should no one be available to receive it during the first delivery attempt, your package will be deposited in your letterbox.
4. Should your letterbox be unable to accommodate your package, SingPost will leave a delivery note in your letterbox. You may then arrange for SingPost to re-deliver the package, subject to administrative charges. You may also choose to collect your package from the post office stated on the delivery note. 

Please refer to SingPost's Terms and Conditions here.

Deliveries to The Rest of The World

1. Delivery times are only estimates and may or may not be the actual delivery standard experienced.
2. Any delay at the destination countries is beyond the control of SingPost. 
3. Estimated delivery time applies only to the major cities/office of mail exchange. Please allow more time for destinations beyond that. 
4. For festive postings to the listed major cities, it is advisable to add another 10 working days for airmail and 20 working days for surface mail to the estimated delivery time.

Please refer to SingPost's estimated delivery times here.

Customers in Singapore may also choose to pay via PayNow by transferring an amount equivalent to the listed price to UEN: T19LL0427A, and indicating the following information in the comments section:

1. Paynow for < item ordered >
2. Name
3. Number of copies
4. Mode of collection agreed upon with Origame

Minimal new packaging material was used in the process of packing your order. We reuse used/unwanted bubble wrap, foam pads, and cardboard boxes to pack your orders without compromising on protection or hygiene.

Origame is proud to be part of the Zero Waste Packaging Initiative which is a ground-up movement started in Singapore to encourage businesses to adopt a circular packaging system, provide support, and recognise businesses that reduce waste through those means. By 2025, the movement also aims to give 20,000 pieces of packaging a new lease on life.